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This course can no longer be booked.
Available Online

Master Batch for Amadeus Ticketing

Batch Starts from 19th Nov 2024

Started 19 Nov
12,500 Indian rupees
Ghaziabad

Service Description

Module 1: Introduction to Amadeus Ticketing Overview of Amadeus System Understanding the User Interface (UI) Key Terminology: PNR, GDS, Ticketing, Fare, and more System navigation tips for beginners Module 2: Mastering Basic Ticketing Functions Creating a PNR (Passenger Name Record) Booking and Managing Flights (Availability, Schedules, and Pricing) Issuing Electronic Tickets (ET) Modifying and Canceling Tickets Using Passenger Details and Frequent Flyer Information Basic fare calculation and handling Module 3: Advanced Ticketing Techniques Advanced fare search and fare construction Understanding different fare types: Published Fares, Net Fares, Special Fares Advanced Booking Class (Cabin Class, Fare Basis Code) Complex routing and multi-city tickets Handling Group bookings Module 4: Handling Special Ticketing Scenarios Handling special requests (Seat, Meal, Baggage) Issuing and managing Refunds and Exchanges Overcoming ticketing issues: Reissuing and Refund Calculation Understanding and working with multi-airline bookings Handling special tickets for children, infants, and pets Module 5: Automated and Advanced Features in Amadeus Using automated tools for ticketing: Amadeus Quick Response Codes Managing inventory and booking status Special functions for frequent users: Queue Management, Shortcuts, Hot Keys Understanding Ticketing Reports and data extraction Module 6: Fraud Prevention and Security Preventing fraud in ticketing and payments Verifying passenger identities and payment methods Amadeus security policies and protocols Module 7: Practical Application and Case Studies Real-life case studies for hands-on experience Working with PNR Queues and TST (Ticketing Service Tools) Mock ticketing exercises and real-time booking sessions Module 8: Final Assessment and Certification Online Quizzes and Practical Assessments Certification for completing the Master Batch Amadeus Ticketing Program Feedback session and career tips for ticketing professionals Features of the Master Batch Module Live Sessions with Expert Trainers (Aman Goel or other experienced trainers) Recorded Sessions for revisiting concepts Interactive Tools like quizzes, assignments, and mock booking exercises 24/7 Support through community forums or direct access to tutors Real-world examples and scenarios to apply knowledge practically

Upcoming Sessions

Cancellation Policy

Commitment to Quality: Emphasize that the no-refund policy is a reflection of the organization's unwavering commitment to delivering high-quality products or services. This assures customers that their satisfaction is a top priority. Confidence in Offerings: Communicate that the company is so confident in the value and effectiveness of its products or services that it stands behind them fully, with the belief that customers will find immense value. Transparent Communication: Highlight transparent communication about the no-refund policy from the beginning, ensuring that customers are fully aware of the terms and conditions, which fosters trust and establishes clear expectations. Customer Support Excellence: Assure customers that, in lieu of refunds, the company is dedicated to providing exceptional customer support. This can include readily addressing concerns, providing additional resources, or offering alternative solutions to ensure customer satisfaction. Focus on Long-Term Relationships: Position the no-refund policy as a strategy to build long-term relationships with customers. By maintaining a commitment to customer success, the business aims to create loyal customers who appreciate the value provided. Continuous Improvement: Communicate that the company actively seeks customer feedback to improve its products or services continually. This iterative process ensures that customer concerns are addressed promptly and contributes to ongoing enhancements. Value-Added Extras: Offer additional benefits or value-added extras, such as extended warranties, exclusive access to updates, or bonus content, to compensate for the lack of a refund policy. Cost Efficiency: Position the no-refund policy as a means to keep costs low for all customers. This could be reflected in competitive pricing or additional features that are made possible by not factoring in potential refund expenses. Clear Return Policy: While a no-refund policy is in place, emphasize a clear and fair return policy for damaged or defective products. This ensures that customers are still protected in cases where the issue is beyond their control. Risk-Free Trials or Samples: Offer risk-free trials or samples as a way for customers to experience the product or service before committing. This allows them to make informed decisions and reduces the need for refunds.

Contact Details

  • KW SRISHTI-2, Raj Nagar Extension, Ghaziabad, Uttar Pradesh

    Helpline : +91 7011495795

    info@TutionIndia.online

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